Privacy Policy

Last updated: September 8, 2026

All of Us App ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the All of Us mobile application (the "App").

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, username, profile photo, and a short bio or description you choose to provide.

Location Data: With your permission, we collect your device's precise or approximate location while the app is in use to show nearby providers. We also store location coordinates and any addresses you provide for your profile and bookings. These records are associated with your account. Location information supports marketplace discovery and arranging services.

Skills & Services: Information you provide about your skills, service offerings, pricing, and proficiency levels.

Booking & Transaction Data: Details of service bookings you create or receive, including dates, times, locations, pricing, and booking status. We also store records of Time Credit purchases and peer-to-peer transfers.

Messages: Content of messages exchanged between users through the in-app chat feature.

Reviews & Ratings: Reviews and star ratings you leave for other users, which are visible to the community.

Device Information: We collect push notification tokens to deliver notifications about bookings, messages, and other updates.

Calendar Access: With your permission, we may access your device calendar solely to add booking appointments for your convenience.

Age Verification and Guardian Consent: During signup, we use your date of birth on your device to determine eligibility and whether guardian consent is required. We do not store your date of birth on our servers. We store your age-verification status, whether you are a minor, your guardian's email address when applicable, and consent records to enforce age and guardian-consent requirements.

Saved Activity and Support: We store saved favorites and message-read status to support your experience. If you contact support or report content, we collect the information you submit to investigate and respond.

2. How We Use Your Information

  • To provide and operate the All of Us marketplace
  • To show you relevant service providers in your area
  • To facilitate bookings, payments, and messaging between users
  • To send you push notifications about booking updates, new messages, and important account activity
  • To display your profile, skills, and ratings to other community members
  • To process Time Credit purchases and transfers
  • To improve and maintain the App

3. Information Sharing

We do not sell your personal information. We share data only as follows:

  • With Other Users: Your profile information, skills, approximate location, ratings, and reviews are visible to other App users to facilitate the marketplace.
  • Service Providers: We use Amazon Web Services (AWS) for hosting, data storage, and authentication, and Expo's push notification service to deliver notifications. Apple processes Time Credit purchases made through in-app purchase on iOS. We receive purchase and transaction information to verify purchases and credit your account; we do not receive your payment card details from Apple. Square processes payments where Square checkout is offered outside the iOS in-app purchase flow. These providers process information needed to provide their services.
  • Legal Requirements: We may disclose information if required by law or to protect the rights, safety, or property of our users or the public.

Advertising Tracking: We do not use your personal information for cross-company targeted advertising or advertising measurement, and we do not share it with data brokers.

4. Data Storage & Security

Your data is stored securely using AWS infrastructure, including Amazon DynamoDB for application data, Amazon S3 for profile photos and media, and Amazon Cognito for authentication credentials. We use industry-standard encryption and security practices to protect your information. However, no method of electronic transmission or storage is 100% secure.

5. Your Choices

  • Location: You can disable location permissions in your device settings at any time. Note that this will limit the App's ability to show you nearby providers.
  • Notifications: You can manage push notification preferences in your device settings.
  • Calendar: Calendar access is optional and can be revoked at any time through your device settings.
  • Account Deletion: You can request account deletion using Delete Account in the app's profile settings, or contact support@allofusapp.com for assistance.

6. Children's Privacy

The App is not intended for children under 13, and signup blocks users who indicate that they are under 13. Users aged 13–17 require consent from a parent or legal guardian. We use age-verification and guardian-consent records to administer these requirements. Until guardian approval is recorded, the app restricts features such as booking, messaging, and tipping. If you believe a child under 13 has provided personal information, contact support@allofusapp.com so we can investigate and arrange deletion.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or via email. Your continued use of the App after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or your data, contact us at support@allofusapp.com.